Icon Critical WP Error
Ticket ID: 35
11:18 on 23/11/2021

hi, Im trying to install the theme on my website and I receive a WP white page when trying to import the demo.

I’ve changed the server settings to the recommended.

Can you help out? Thanks.

This ticket is resolved.
Administrator Total: 213 ID: 6
10:07 on 25/11/2021

Hello,

Greate to hear that.

Since your issue have been solved, I would like to close this ticket

Please feel free to contact us if you need any further information

Thank You and Best Regards!

Customer ID: 5
09:45 on 25/11/2021

just gave it a spin on my test server, works fine now.

Administrator Total: 213 ID: 4
15:45 on 23/11/2021

Hello,

Please give us (by private comment) your site, your WP admin account, and FTP information to better check for you.

For FTP information, please make sure that your account has permission to access all folders.

Your information is saved secure in private comment

We are looking forward to hearing from you soon.

Thank You and Best Regards!