Icon Dear Wooler
Ticket ID: 500
15:19 on 30/12/2021

i have different problems,

1- when a user add an item to the cart ,; the wishlist icon and combare icon seems to work unproperly, is empty but notification tell is not empty  – problem no.1 icons

2- problem no. 2 which is that your pages that was downloaded with the them, is not working properly i cant do any modification on them , i cant use your theme properly, please help sort this our, and regarding the subscribe to us pop – up menu is not working properly too

3-problem no. 3 is the subscribe to us pop-up  already told you about


4- problem no. 4 in the account page -my profile -dashboard- (
<div class=”stt-wrapper-content stt-wrapper-content-page post-9 page type-page status-publish hentry”>
<div class=”woocommerce”>
<div class=”container container-my-account”>
<div class=”row”>
<div class=”col-12 col-lg-9 col-xl-10″>
<div class=”woocommerce-MyAccount-content”>frfer /* Omit closing PHP tag at the end of PHP files to avoid “headers already sent” issues. */</div>
<div id=”wooler-components”>
<div id=”stt-mini-cart” class=”stt-mini-cart stt-slide-canvas minicart-light-screen canvas-open-right “>
<div class=”stt-mini-cart-header”>
<div class=”mini-cart-heading”>
<div class=”mini-cart-title”></div>
)see the attachment

5-problem no.5 mobile icons load position- they load on the right side- and then go back to normal! can you fix this-

6- problem no.6 the position of the bottom mobile icons must be a little bit upword – please see the picture

7-problem with the email, logo is so much big,

8-page customization is vary small- i cant find product carusel – or any product slide in your theme- please help me do something

9-shop page not all layout working- especially the one with the product category slide

please fix this issues and let me know

thank you,

This ticket is closed.
Administrator Total: 212 ID: 565
09:37 on 25/01/2022

Hello safwath1,
We hope that you are doing well.
Since we have not heard from you for more than a week, we assume that you have found suitable solutions to the issues.
Therefore, we would like to close this support ticket.
Should you still need more assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist you.
Thank You and Best Regards

Administrator Total: 212 ID: 324
03:17 on 06/01/2022


I have fixed it in the latest theme version Wooler 1.0.7 and plugin version Wooler System 1.0.6

Kindly help to update to the latest version and let us know if there are any results later.

I hope you are satisfied with our support here. Please give us an item rating to support our team and product here:


Please feel free to contact us if you need any further information.

Thank You and Best Regards

Administrator Total: 212 ID: 285
16:22 on 30/12/2021


Thank you for your detailed information. I had passed this problem to our Dev already. They are checking on this.

If there is any bug, we will fix this as soon as possible for you.

Please give us your patience and wait for the answer.

Feel free to contact us if you need any further information.

Thanks and Best Regards!