Icon Issue In Product Page
Ticket ID: 528
07:36 on 01/01/2022

Hello,

I have made a page in an elementor which i am using it in description section through shortcode.

 

Actually theres a blank space between the product details and the description. Attached screenshot for your reference.

Can you please help me to remove the space between the description and the product details.

This is happening in both Mobile & desktop version.

(P.S – There’s no space in the page made in elementor)

Thanks

This ticket is closed.
Administrator Total: 213 ID: 567
09:37 on 25/01/2022

Hello Romit727,
 
We hope that you are doing well.
 
Since we have not heard from you for more than a week, we assume that you have found suitable solutions to the issues.
 
Therefore, we would like to close this support ticket.
 
Should you still need more assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist you.
 
Thank You and Best Regards

Administrator Total: 213 ID: 380
04:31 on 07/01/2022

Hello,

In the desktop version, the logo is also shown normally

https://prnt.sc/26ayh6m

Please feel free to contact us if you need any further information

Thank You and Best Regards!

Customer ID: 372
11:20 on 06/01/2022

I think logo is not showing up on the desktop on mail

Administrator Total: 213 ID: 368
10:34 on 06/01/2022

Hello,

Regarding padding, you can use this CustomCSS for your reference

.woocommerce .stt-single-product.stt-single-product-no-padding .summary.entry-summary

{padding-bottom: 10px !important;}

.woocommerce .stt-single-product.stt-single-product-no-padding .stt-content-section

{padding-top: 10px !important;}

 

Regarding logo email, it shows normally with your current email logo 150 x 100
https://thinase.com/wp-content/uploads/2022/01/MAIL-LOGO.png
Check the attached image for your reference

Customer ID: 355
09:48 on 06/01/2022

Yes,

It still seems to be bit more.

Administrator Total: 213 ID: 347
09:01 on 06/01/2022

Hello,

Did you mean that remove the blank space completely? Because in our design, we did have the space but it is smaller when a bug fixed

For example https://fashion-classic.wooler.co/product/jordan-trunner/

Screenshot: https://prnt.sc/2685kmw

Attached your website in mobile for your reference

Please feel free to contact us if you need any further information

Thank You and Best Regards!

Customer ID: 345
08:41 on 06/01/2022

Hello,

There’s still empty space showing up. I have already updated the theme.

Can you please check?

Administrator Total: 213 ID: 341
08:14 on 06/01/2022

Hello,

The issue in the product page has been fixed in this version Wooler 1.0.7

Kindly help to update into the latest version and let us know if there are any results later.

Please feel free to contact us if you need any further information

Thank You and Best Regards!

Customer ID: 338
05:08 on 06/01/2022

Hello,

Is this been solved?

Please update me ASAP.

Thanks

Administrator Total: 213 ID: 306
03:03 on 04/01/2022

Hello,

The new version will be released this week

And we also fix the image variation issue in this version

Please feel free to contact us if you need any further information

Thank You and Best Regards!

 

Customer ID: 303
13:40 on 03/01/2022

Hello,

Thanks for the information.

Can you please tell me when you will be launching the new version?

And also have you solved the image variation issue as well in your new version?

 

Thanks

Administrator Total: 1 ID: 301
03:29 on 02/01/2022

Hello friend,

Thanks for your feedback. I have checked the issue, i confirmed it was a small css bug.

I fixed it for you and it will be updated in new version.

 

Regards!