Icon Issue with header mini cart
Ticket ID: 1241
12:56 on 03/03/2022

Hi,

I guess there is an issue with your theme.i am trying add product from your demo theme store(furniture.wooler.co) and as well as on my site.after add to cart,it shows product into that mini cart if i am trying to reduce it from 1 quantity to 0 quantity it is displaying invalid quantity but it should be empty cart with “No products in the cart.Please, add some products to checkout” message should be displayed right why it is showing invalid quantity?Could you fix this bug as soon as possible?

This ticket is resolved.
Administrator Total: 212 ID: 738
01:57 on 08/03/2022

Hello,

Yes. That is the point and we have said “In the next version, we will improve UI in that way”

  • The customer cannot decrease the value to 0. The notice will show up when they decrease the value to 0
  • The minus does not work as “remove the item”. The minus works as decrease the quantity
  • If they would like to remove the item, Wooler already have the trash bin icon next to the title

Please feel free to contact us if you need any further information

Thank You and Best Regard

Customer ID: 734
12:43 on 07/03/2022

In the Goya theme, a value can’t be reduced to zero(0) if it is 1, but in your theme, you can reduce the value to zero. It would be helpful to have similar functionality to the Goya theme, how to do that ??

Administrator Total: 212 ID: 731
08:33 on 07/03/2022

Hello,

As you can see in Goya, they also don’t allow to decrease the value to 0 and no notice show up

Micro Form Bag

Plus and minus signs to increase or decrease the quantity. So when the quantity is invalid (zero) then an error message is displayed. In the next version, we will improve UI in that way.

  • The customer cannot decrease the value to 0. The notice will show up when they decrease the value to 0
  • The minus does not work as “remove the item”. The minus works as decrease the quantity
  • If they would like to remove the item, Wooler already have the trash bin icon next to the title

Please feel free to contact us if you need any further information

Thank You and Best Regards

Customer ID: 728
07:36 on 07/03/2022

But this is a bug, where all other theme has that basic functionality but in this theme, it showing as an error. if the customer decreases the value to 0, the mini cart should be empty and it will say like “no product in the cart”.

Administrator Total: 212 ID: 714
02:15 on 04/03/2022

Hello,

This is our current system flow. Customer cannot decrease quantity into Zero

If they would like to remove that item, kindly click on the garbage icon

In the near future, we will improve this User Experience

Please feel free to contact us if you need any further information

Thank You and Best Regards