Icon Product will disappear after adding to cart
Ticket ID: 1581
Avatar
15:06 on 09/05/2022

Hi

Problem is that product will disappear from mini cart showing “No products in cart”

Sometimes they will show up on cart page but usually they just disappear from mini cart few seconds after adding to cart.

 

Avatar
Harry
Administrator Total: 213 ID: 895
03:18 on 23/05/2022

Hello,

Sorry for the late reply.

I have checked and your WP Fastest Cache is not compatible with Wooler and cached the wrong way

Kindly change the cached plugin

In the case you are not happy with this solution, kindly send a Themeforest refund request and I will help to check

Please feel free to contact us if you need any further information

Thank You and Best Regards!

 

Avatar
keefirivunts
Customer ID: 893
07:58 on 22/05/2022

Any help?

Avatar
keefirivunts
Customer ID: 884
14:34 on 12/05/2022

Example:

1. I add “forged for life 3mm” in my cart.
2. Then I add “forged for life 5mm” in my cart.

5mm version shows up on the cart and you can see on the green box that it’s added.(photo) But within a second or two it will disappear from the minicart.

 

Attachment
Avatar
Harry
Administrator Total: 213 ID: 882
08:12 on 12/05/2022

Hello,

Could you describe step-to-step to reproduce this issue?
Cause I cannot make it happen: https://prnt.sc/8IR4CvpLripJ

I have tested with both logged and not-logged

Please feel free to contact us if you need any further information

Thank You and Best Regards!

Avatar
keefirivunts
Customer ID: 875
15:14 on 09/05/2022

usually happens when adding two or more items to the cart