Icon Variant Image Not Showing After Variant Selection
Ticket ID: 413
07:18 on 28/12/2021

In your theme, when we scroll the image gallery on the product page, then after that if we select a particular variant of the product, then that product variant image does not get changed.

This problem is not there, if the product variant is selected before scrolling the image gallery.

Please fix this issue.

 

Regards.

This ticket is resolved.
Administrator Total: 212 ID: 342
08:15 on 06/01/2022

Hello,

 

You are always welcome. I wish you all the best of luck with your business.

 

I hope you are satisfied with our support here. Please give us an item rating to support our team and product here:

 

https://themeforest.net/item/wooler-conversion-optimized-woocommerce-theme/reviews/28594628

Notice: We will close this ticket now. Please create a new ticket for any other questions. 

Please feel free to contact us if you need any further information.

 

Thank You and Best Regards

Customer ID: 337
05:08 on 06/01/2022

Ok. Got It.

Thanks

Administrator Total: 212 ID: 336
04:50 on 06/01/2022

Hello,

When updating the theme, kindly clear the cache. This is your current website from my view

https://prnt.sc/267dcun

Please feel free to contact us if you need any further information

Thank You and Best Regards!

Customer ID: 333
04:29 on 06/01/2022

As well as in Main Website slider Heading & Sub Heading is also not showing up.

Please check.

Thanks

Customer ID: 332
04:22 on 06/01/2022

Hello,

I just updated the theme,

But there seems to be no change.

Still the variation image is not changing after the color selection.

Plus the home page setting also got changed,

Product in best seller section was in row type, now it changed to coloum type.

Attaching the screenshot for your reference.

Thanks

Administrator Total: 212 ID: 330
04:05 on 06/01/2022

Hello,

We have released theme Wooler 1.0.7 and plugin Wooler System 1.0.6 to fix that issue

Kindly help to update into the latest version and let us know if there are any results later.

I hope you are satisfied with our support here. Please give us an item rating to support our team and product here:

https://themeforest.net/item/wooler-conversion-optimized-woocommerce-theme/reviews/28594628

Feel free to contact us if you need any further information

Thank You and Best Regards

 

 

Customer ID: 271
10:40 on 30/12/2021

Thanks.

I hope the new update will solve the issue of the variation image.

Thanks

Administrator Total: 212 ID: 250
15:43 on 29/12/2021

Hello,

Regarding the logo, I have applied it to your website with custom CSS. Kindly help to recheck

Please feel free to contact us if you need any further information

Thank You and Best Regards

1
Administrator Total: 212 ID: 235
14:44 on 28/12/2021

Hello,

Well noted with many thanks

In Wooler 1.0.7, we will update Variation Swatches on the Product Single Page (for both desktop and mobile style)

In Wooler 1.0.8, we will add a new feature – Navigation Bar on Mobile for the Product Single Page. It look like Sticky-Add-To-Cart on the mobile version

Wooler 1.0.7 will be released around New Year’s Day and Wooler 1.0.8 will be released after that 2 weeks

Hope you understand

Please feel free to contact us if you need any further information

Thank You and Best Regards

1
Administrator Total: 212 ID: 231
08:28 on 28/12/2021

Hello,

This issue related to Product Layout Boxed – No Padding – Classic

We show variant images in the 1st image of the gallery. Therefore, when you scroll to another gallery position (eg 3rd) then choose the color, the product variant image did change in the 1st image gallery,

It does not change in the 3rd image gallery, so you don’t know that it has been changed

We are working on it and improving the user experience. We may apply auto-scroll to 1st image when the customer select color
Like this Modern style: https://fashion-default.wooler.co/product/thuraya-trench/

Please give us your patience and wait for the answer.

Hope you understand

Thank You and Best Regards!

Administrator Total: 212 ID: 230
07:49 on 28/12/2021

Hello,

Thank you for your detailed information. I had passed this problem to our Dev already. They are checking on this.

If there is any bug, we will fix this as soon as possible for you.

Please give us your patience and wait for the answer.

Feel free to contact us if you need any further information.

Thanks and Best Regards!